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Verify the Source: At Work, At Home, On Every Call

  • Krosskeys Communications
  • 3 days ago
  • 2 min read

Updated: 2 days ago


In August 2024, a neurologist in Lucknow named Ruchika Tandon received a phone call. Eight days later, three generations of her family's savings, about $300,000, were gone.


Bloomberg reporters Suparna Sharma and Natalie Obiko Pearson, with illustrator Anand RK, documented what happened. Their piece, called trAPPed, won the 2026 Pulitzer Prize for Illustrated Reporting and Commentary.


Here is the part that stops you.


No deepfakes. No voice cloning. No generative AI. The entire toolkit was a smartphone, a script, and publicly available photographs.


Now think about what happens when you add AI.


Dr. Tandon spent her career reading patterns and questioning evidence. She still lost eight days and $300,000 to a script.


The scam did not exploit her gullibility. It exploited her trust in institutions, police, courts, regulators. That is a different problem. And it is a harder one.


AI is the multiplier.


Cybercrime was already rising before generative tools existed. AI extends the reach. A single script now runs in multiple languages simultaneously. The UN Office on Drugs and Crime has warned specifically about scam networks moving to weaponize AI for exactly this kind of social engineering. The Tandon case in 2024 used none of it. That is not reassuring. It is a baseline.


Show people the playbook, not just the warning.


Telling someone to be careful is not enough. Showing them how the trap is built does.


Dr. Tandon knew to be skeptical. She did not know what the sequence looked like from the inside. That is the difference. If you understand how this works, that a voice can be cloned, a number spoofed, urgency manufactured, explain it to the people around you before they get the call.


The only question that matters now is where the call came from. Where the document came from. Where the message came from.


Did the call actually originate from your bank? Did the document actually come from your regulator? Did this message actually come from your colleague? Content is no longer evidence of origin. That verification reflex needs to be in every conversation, from the boardroom to the kitchen table.


Public knowledge is public defense.


Bloomberg published trAPPed in full, illustrated, written, and in video, free to read. The most effective defense against these scams is seeing the playbook before you meet it. Read it. Send it to your parents. Share it with your team.


Your reputation is your most valuable asset.


The Tandon scammers won by impersonating people she already trusted. The next generation of these tools will impersonate you to your parents, your children, your colleagues. The people and institutions that survive the next decade will be the ones whose authentic voice, presence, and record of doing what they said they would do are too distinctive to replicate at scale.


Verify the source. Establish the provenance.


Show up as someone who can be named, found, and held to account.



 
 
 

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